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Withdrawal issue

Name of Complainant Abhishek Yadav
Date of ComplaintFebruary 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek Yadav:

I am not received my withdrawal amount of 6000/- rs till yet that was requested in 13 February and as per 1xbet I received the amount in 14 February and 1xbet team fooling me and provide me a wrong UTR number that is for 210/- rs debit, I already coordinated with my Bank there is no such transaction of 6000/- I received from 13 February

Gaming ID: 248930023

Registered mobile number: 8808162165

Wrong UTR: 404502740699

Previous Mail Ticket ID: 54966602
New Ticket ID: 55644212

Image Uploaded by Abhishek Yadav:

One thought on “Withdrawal issue

  1. Dear Abhishek Yadav, My name is Alex, and I’m in charge of your case.

    Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.

    To assist in reviewing your transaction, we kindly request the following details:
    1.Your gaming ID:
    2.Date of the transaction:
    3.Time of the transaction:
    4.Amount involved:
    5.Payment system used:
    6. Screenshot of the transaction:

    Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
    To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there

    We look forward to resolving this matter for you.

    Best regards,

    Alex, the 1xBet Team

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