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Withdrawal issue

Name of Complainant Abdelmoez Ahmed Rabie
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Abdelmoez Ahmed Rabie:

I have made a withdrawal in amount of 3600 AED and i have been informed through the transaction history it’s has been paid out and at the same time I found that there a receipt of 3386 AED deposited through cryptocurrency I didn’t receive the amount in my Binance account and I have contacted the consultants many times in 1xBet and they say different things and they did not help me to fix my issue even though I have tried to withdraw the remaining balance in my account and I can not do that I have contacted 1xBet team in mails mentioned by the consultants

I still didn’t get any response am worried that they take a long time to fix the issue I’ll share screenshots of my Binance account deposits as well as the transaction history in 1xbet

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