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Withdrawal is not given to me and 1xbet support team is not supporting

Name of Complainant Gaurav
Date of ComplaintMarch 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav:

I made a withdrawal request on 14th March of 7000 rs in paytm bank bu I have not received it. Contacted 1xbet mail and chat abt it but they keep saying it is sent to my bank but I have been sharing account statements daily .it is not yet received.

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One thought on “Withdrawal is not given to me and 1xbet support team is not supporting

  1. Dear Gaurav, My name is Alex, and I’m in charge of your case.

    Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.

    To assist in reviewing your transaction, we kindly request the following details:
    1. Your gaming ID:
    2. Date and time of the transaction:
    3. Amount of the transaction:
    4.Payment system, that was used:
    5. Screenshot of the transaction:

    Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
    Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.

    We look forward to resolving this matter for you.

    Best regards,

    Alex, the 1xBet Team

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