| Name of Complainant | |
| Date of Complaint | April 1, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Withdrawal of amount 4970 is not credited to my account after waiting for 24hrs I contacted 20+ times to the customer service but they made excuses and said that it’s confirmed by the operator,it’s not credit to my account yet.
Image Uploaded by Ankitesh Tiwari:
Hello!
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team