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Withdrawal amount not credited my account

Name of Complainant Mareeswaran T
Date of ComplaintMarch 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mareeswaran T:

24.03.2024 i give two withdrawal request amount of Rs 15000 one is credited other one is not credited but they said said payment done but no one give proof of payment 1XBET customer support no help at all also no one give proper information
My Account id. 553861167
My withdrawal request no 2253717689
My account no 500101010313397

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2 thoughts on “Withdrawal amount not credited my account

  1. Dear Mareeswaran T,

    Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
    We will check the status of your situation with our Security Department and get back to you with information as soon as possible

    All the best,
    Alex, the 1xBet Team

  2. Dear Mareeswaran T,

    We’ve contacted our security team regarding your appeal and according the provided information we advice you reaching out to our support team via email at info-ind@1xbet-team.com. In this mail provide support with a bank statement from the moment of the withdrawal request, where it will be visible that the funds have not been credited to the account, preferably in pdf format.

    Should you encounter any difficulties or require additional assistance, please do not hesitate to reach out.

    Thank you for choosing us as your betting partner.

    Best regards,

    Alex, the 1xBet Team

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