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Withdrawal amount is not credited in bank account

Name of Complainant Vaibhav Chitade
Date of ComplaintApril 22, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaibhav Chitade:

I have made a withdrawal of 5000 rs on 10 April, 2024. But they do not credited any money in my bank account and they are showing that withdrawal is successful in their application. But I didn’t got any money. So please resolve my issue as soon as possible.

Image Uploaded by Vaibhav Chitade:

Withdrawal amount is not credited in bank account

One thought on “Withdrawal amount is not credited in bank account

  1. Dear Vaibhav Chitade, My name is Alex, and I’m in charge of your case.

    Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.

    To assist in reviewing your transaction, we kindly request the following details:
    1. Your gaming ID:
    2. Date and time of the transaction:
    3. Amount of the transaction:
    4.Payment system, that was used:
    5. Screenshot of the transaction:

    Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
    Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.

    We look forward to resolving this matter for you.

    Best regards,

    Alex, the 1xBet Team

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