| Name of Complainant | |
| Date of Complaint | December 21, 2023 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Payment not received .. 8 October (19:01 time) I make withdrawal request and then 8 October (9:24 time ) they show in notification that amount has been completed .. and then I sent screenshot of my transaction history that money not received. Then they told you have to wait for 7 days it’s take time for 7 banking days ,they didn’t send anything and I have all screenshot and legal video with me that they are wasting just time .3 time they told that wait for 2 or 3 times and then survival times they did I have screenshot of all this
Image Uploaded by Yagnik patel:
Dear Yagnik patel, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.
To assist in reviewing your transaction, we kindly request the following details:
1.Your gaming ID:
2.Date of the transaction:
3.Time of the transaction:
4.Amount involved:
5.Payment system used:
6. Screenshot of the transaction (if possible):
Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team