| Name of Complainant | |
| Date of Complaint | June 28, 2024 |
| Name(s) of companies complained against | Winmatch.com |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Beware of Winmatch.com’s deceitful practices!
I recently joined Winmatch.com casino and made an initial deposit of INR 5000 on 6th April 2024. During my gameplay, I managed to win a total of INR 6895.
However, my withdrawal request has not been processed, and despite numerous attempts to contact their customer support, I have been continuously told to wait for 5 to 7 working days due to extended verification procedures. Shockingly, it has been 85 days, and I am yet to receive my rightful winnings.
Over the past 10 days, I’ve made persistent follow-ups with their customer care, only to be given the same response of waiting for another 5 to 7 days every time I call. This delay tactic has been extremely frustrating and unacceptable, especially considering the substantial deposit I made in good faith.
Moreover, they have not only blocked my gaming ID but also restricted communication channels like WhatsApp, hindering my attempts to seek clarification or resol.
My ID details…
Username. 9711080961
Registered email. ravisvja547946hd@gmail.com
Amount 6,755
Date & Time
Apr 06 2024, 08:57 PM
Mobile number. 9711080961
