| Name of Complainant | |
| Date of Complaint | June 9, 2023 |
| Name(s) of companies complained against | Airtel Black |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My order ID is 21#47406337288
Day before yesterday i.e. 7th June,2023 a guy(Surajit Mondol) was sent by Airtel to our house regarding WiFi connection and we paid him rs.1500 for the plan and he said that he’s going to set it up within a day and now it’s been 2 days and there is no response from your side. I called the Airtel customer care yesterday i.e. 8th June,2023 and they told us that they were able to see the order I’d and also set up a call with an executive but there was no call back from your side. I called Surajit yesterday and he said that he’ll be sending a technician for wifi setup but that technician is not picking up the call since morning and has switched off his phone. Airtel has been harassing me since last 2 days. Either send somebody for installation or return my money ASAP and not in a week. If there’s no action taken then I’ll be taking legal action against your company.
