Why am I unable to port my number to another telcom service provider

Name of Complainant	Aashu
Date of Complaint	November 13, 2022
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Aashu:

I’m trying to port into another telcom service provider but I’m getting this text

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