When i was purchased airtel SIM the company was promised me to life time validity incoming and outgoing calls but now they are charging individuals services why?

Name of Complainant Mohd Shamsul
Date of ComplaintFebruary 9, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohd Shamsul:

To The,
Consumercourt Authority India
Subject: Complaint against airtel company,
Respected sir, according to airtel company, i was purchased Airtel SIM in 2014 and they are promised me to give me life time validity for incoming and outgoing calls but unfortunatley they are demanding extra charges of individual services this is not fair as they told me earliar but now last some months they changed their planes and deducted my balance from my SIM Rs.23 every months then why should i pay this fraudent money. They made customer fools and fraud with customers this is not fair.
My airtel mobile No.9560287486
I need to regiater my complaints against airtel SIM service provider company.
Thank you
Mohd Shamsul
Mob.7976638857

Image Uploaded by Mohd Shamsul:

When i was purchased airtel SIM the company was promised me to life time validity incoming and outgoing calls but now they are charging individuals services why?

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