| Name of Complainant | |
| Date of Complaint | January 14, 2024 |
| Name(s) of companies complained against | The hans hotel |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We booked for a room in this hotel through goibibo. It was prepaid. But when we were checking in, they said our age is not 20+ so we are not allowed to check in and they didn’t allot us any room. But in their policy it is clearly mentioned that the age should be 18+ and we were eligible for that. There’s no option for refund and no support from goibibo. Please help.
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