We have cancelled the order on 11 March but still refund not initiated and cancellation status not showing

Name of Complainant Gedela rambabu
Date of ComplaintApril 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Gedela rambabu:

I have ordered the product on 20 feb 2022 still now product not shipped/ delivered. So due to this reason ii have cancelled the order on 11 march 2022, but still now cancellation/refund not initiated when I contact the flip cart team the said it is uplode status we have cancelled here like that again next day i have called they said same story but problem not solving kindly look in to the issue do the needful.
Order id:OD124220832433710000
Mi4A horizon edition80cm 32 inch

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We have cancelled the order on 11 March but still refund not initiated and cancellation status not showing

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