warrenty claim for my smart watch

Name of Complainant Sachin Kumar
Date of ComplaintJune 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sachin Kumar:

This complaint is for warranty claim of my smart watch.
The watch fell down due to the break of the watch’s band, which broke its screen
When I made a warranty claim, they rejected the warranty claim and are returning it saying physical damage in the ratio.
I mean suggest some option to them, fix it or replace it, but they don’t listen to anything. so please help me
i mention on the ordering date is 23/07/2022 and its warrenty given is 1 year

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