Want refund of Wrongly Recharge a different pack on a Vi number

Name of Complainant Rehan Ansari
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rehan Ansari:

@Vodafone Idea
Yesterday while recharging a Vi phone number with a recharge package of Rs. 295, wrongly recharged the number with Rs. 6995 package.
Later asked help from Vi customer care to cancel the recharge plan as it is not of any use and refund the amount but they refused to do so.
I requested to cancel the pack as the amount is too big but the tell they can’t help.

Image Uploaded by Rehan Ansari:

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