Wallet Balance deduction

Name of Complainant Raj Gupta
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Raj Gupta:

I added ₹3237 to my Intrcity smartbus wallet for ticket booking but when I tried to book the ticket they debited all wallet money without any ticket booking.
I tried customer service many times but they are not responding properly as well as they are not giving response to the Email which I have attached the screenshot of issue and send to them. ( Debited amount ₹3237 ).
Name-Raj Gupta
E-mail – aarayangupta8863@gmail.com

Image Uploaded by Raj Gupta:

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