| Name of Complainant | |
| Date of Complaint | June 3, 2022 |
| Name(s) of companies complained against | Wakefit |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The order was placed on 28th April. The expected delivery date was 28th May. Despite repeated calls to the customer care, no updates were received from Wakefit – no calls / emails / messages on the status of the order.
Finally today when i refused to back down, they informed me that they can ‘TRY’ and deliver in 10 working days. So, about 50 days since i placed the order. The company also proudly declared that they cannot provide a compensation for the delay in their services or default.
Never again will i get into business with them and definitely won’t recommend anyone else.
Pathetic service and response to grieviance.
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