| Name of Complainant | |
| Date of Complaint | September 13, 2022 |
| Name(s) of companies complained against | Voltas |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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Voltas 1 ton window AC was purchased on 23 June 2021.Only after 1 year, AC got ice formation problem, low cooling problem in August 2022. Then on 2 Sept, Complaint was filed ,request no 22090200028. After 3 days, on 04.09.2022, service personnel came and recommended that there may be gas leakage and it have to be sent to voltas service agency. On 05.09.2022, they took the AC, saying that they will require 1-2 days. But no call/any intimation came from agency .After multiple followup from service center , customer care, On 08.09.2022, service center called and said that AC will be delivered in evening. But no one came on that day till 12.09.2022 and neither was any intimation from there side. Every time, they have a new excuse of not delivering the AC. We are fed up from voltas service.
Image Uploaded by Parul Tyagi:
Dear Parul,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.
Regards,
Voltas Online Team
Dear Parul,
Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.
Regards,
Voltas Online Team