VodafoneIdea has blocked outgoing on my mobile (9970515482) since 20-Mar-2020.

Name of Complainant Nitesh G. Khobragade
Date of ComplaintMarch 27, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitesh G. Khobragade:

My mobile number is 9970515482. I ported network from Airtel to Vodafone, after clearing all dues in January-2020.

I got message from Airtel that there is Rs. 293/- outstanding to be paid my me by 23-Mar-2020. Similar SMS I received from Vodafone network also, but there was difference in amount. Airtel due was Rs. 293 and Vodafone sent me message that due with previous network is Rs. 843.44 which is to be paid by 23-Mar-2020.

On 20-Mar-2020, Vodafone without informing me has blocked outgoing service on my mobile number (9970515482). When I called their service center they had no clue why the services has been discontinued. I kept on calling the service center multiple times, but there was no response. I sent multiple mails to Vodafone service center emailIDs mentioned on their website. I also messaged them on twitter and marked their Heads Mr. Ravinder Thakkar (CEO) and Mr. Ambrish Jain (COO) to look into the matter.

Till date there is no update and no response from Vodafone office.

I like to inform that I have already cleared all the dues with Airtel network that too in time i.e. Rs. 293/- has been paid by me before due date online via netbanking. Due date was 23-Mar-2020. Airtel Payment receipt is attached for reference.

Since 20-Mar-2020, my outgoing services has been blocked and there is no response from Vodafone Idea. Please help me resolve this issue on priority.

Thanks & Regards,

Nitesh G. Khobragade

Image Uploaded by Nitesh G. Khobragade:

VodafoneIdea has blocked outgoing on my mobile (9970515482) since 20-Mar-2020.

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