Vodafone Wrong Recharge & Refund not receive

Name of Complainant Swapnil Shinde
Date of ComplaintApril 3, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapnil Shinde:

Hello My mobile no. is 9833585937. I am recharge om my number 20 mar 2019 for Rs 199. after few days 30 mar 2019 I am again wrongly recharge for Rs 399/-. When I am recharge I am immediately call to Vodafone customer care & that time Vodafone executive confirm me that your recharge will be cancel & refund process in next 24 hrs.. Today dt. 03 APR I call again in Vodafone care due to i don’t refund any amount. the executive told me your refund can’t be process because of you continuous use recharge of 399/- but when i am recharge wrongly that time I am immediately inform the Vodafone care & they were confirm me about refund. Its so shameless I am very oldest customer of Vodafone. Please don’t take any service of Vodafone. Jio is most better that Vodafone compare by network net speed.

Image Uploaded by Swapnil Shinde:

Vodafone Wrong Recharge & Refund not receive

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