Vodafone unable to issue Duplicate SIM for lost SIM Card for over a month

Name of Complainant Deepmala
Date of ComplaintMay 17, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepmala:

Vodafone is unable to issue a replacement SIM Card of Karnataka circle in Kolkata. I have shifted to Kolkata recently and after that lost the SIM here. But Vodafone Stores and customer care and the appellate authority failed to provide a duplicate SIM since I lost my phone on 18th April. It has almost been a month now. I am unable to do any transactions or login into any account now due to OTP restrictions . This number is linked to all my banks and social and government accounts and hence I cannot change it almost everywhere.

Image Uploaded by Deepmala:

Vodafone unable to issue Duplicate SIM for lost SIM Card for over a month

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