Vodafone refusing to change plan

Name of Complainant Anshu Batra
Date of ComplaintApril 7, 2017
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Anshu Batra:

Its been 12 days since i requested vodafone to change my plan to 349 from my present plan of 499. But they have been refusing to change my plan saying im not eligible as i have a higher value plan. Infact i was offered the same benefits of 349 plan for 499. So basically asking me to pay 499 for something that they are otherwise giving for 349. How is this legal?

Image Uploaded by Anshu Batra:

Vodafone refusing to change plan

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