Name of Complainant	Shalini Chauhan
Date of Complaint	May 3, 2022
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Sir, I made a mobile recharge of rupees 479 on 12th April via Google Pay. The amount has been deducted from my end and also G-pay transaction shows successful payment of rupees 479. But neither I have received any refund nor any mobile recharge is activated on my number. I have contacted Vodafone customer care regarding my issue but they are not resolving my issue.
Also, I have contacted my bank regarding this issue.. they shared to me a confirmation message stating that the transaction of rupees 479 from ICICI bank has been successfully credited to the beneficiary Vodafone Idea Limited account XXXXXXXX5001 on 12/04/2022 07:52:30 with RRN 210207469051. I’ve shared the RRN with the Vodafone customer care but I they were of no help. Its been almost a month from 12th April but my issue has not been resolved.
Kindly do the needful.

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