Vodafone providing wrong information while porting to retain customer.

Name of Complainant Prakash A
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prakash A:

I went to port my sim from Vodafone to Jio. On the same day, I got a call from a number. The man said that to port you have send sms CANCEL MOB NO. TO 1900 (fake statement). He said to cancel the Vodafone sim, you have to send a message by typing CANCEL on 1900. Immediately I checked in internet, came to know he provided false solution. He lied with me.

Image Uploaded by Prakash A:

Vodafone providing wrong information while porting to retain customer.

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