| Name of Complainant | |
| Date of Complaint | December 6, 2018 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 23rd November 2018, I’d done my online postpaid bill payment (Rs.619) through my AXIS bank net banking for my mobile no: 9962512358
And I have got the message also from Vodafone that payment is confirmed and my bank account is also deducted by the Rs.770. [ INB/620748487/VODAFONE(BILLDESK)/Mobile]
But At 3.34 pm I got SMS from Vodafone that payment with transaction is:7682871639 failed. And I’m getting SMS that my bill is on due.
So please kindly solve this matter ASAP. Kindly see the attachments also for the verification..!!
Waiting for your response..!
Thank you..!!
D.Mary
