Vodafone Number converted from prepaid to Postpaid (Without my Authorization) and used for fraud transactions M-9811008067.

Name of Complainant Ram bhagat jain
Date of ComplaintDecember 15, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ram bhagat jain:

Hello,

I am a vodafone customer (Ram bhagat jain ) and using prepaid sim for vodafone number 9811008067. My number got switched off from 11th Dec’18. I went to Vodafone store on 14th branch M2k Rohini. There i came to know that my number has been converted from prepaid to postpaid but i told them i have never applied to do it.

Now I have checked my credit card has been used for fraud transactions 5 lacs 50 thousand on HDFC and 1lac 72 thousand on citi bank.

I need investigation on vodafone who converted my number without my consent and used OTP for fraud card transactions.

Also, investigation on who has done fraud on my my cards.

 

Regards,

Ram bhagat jain

9711008067/9811008067

 

Image Uploaded by Ram bhagat jain:

Vodafone Number converted from prepaid to Postpaid (Without my Authorization) and used for fraud transactions M-9811008067.

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