| Name of Complainant | |
| Date of Complaint | June 2, 2020 |
| Name(s) of companies complained against | vodafone Idea limited |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I did a Vodafone prepaid recharge of 399rs(349rs +50 through coupon) from Vodafone mobile app on 24th of march but they did not gave me the recharge. When complained they asked me to contact my bank for refund. I contacted my bank and after doing investigation my bank informed that the amount is reflecting in Vodafones account as the amount was credited successful to them. I again contacted Vodafone again by phone and email support but they are just making a fool of me. They asked me for payment related information. Including transaction reference number, bank statement etc. I have provided them Everything but they didn’t help at all. I request consumer forum to help me against this payment fraud done by Vodafone. They are giving alot of inconvenience and Vodafone support is useless.
Kindly help.
Image Uploaded by Sanam Sharma: