VODAFONE MNP FACILITY COMPLAINT

Name of Complainant ishant hangloo
Date of ComplaintJuly 3, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ishant hangloo:

Dear Sir,

A few days back, I got a call from Vodafone to port my existing Airtel number into Vodafone for better service and offers. I agreed on the same but my number Airtel was from Delhi circle and I ‘m in Jammu from that date so the Vodafone executive suggested me to WhatsApp the aadhar card.

I sent my aadhar card to her and after few hours she called me and asked where to deliver the sim. I told her to deliver the sim card at my friend’s place so that my friend can courier it to me.

the sim deliver boy reached to my friend’s place and asked her about my id, as I was not available there and KYC was not possible without my fingerprints so he took my friend’s ID to port my number which is in my name without taking any undertaking from my side.

I called them so many times to Vodafone about the mistake they have done but there is no response to that. Please register my complaint as a fraud done by Vodafone and help me out

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VODAFONE MNP FACILITY COMPLAINT

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