Name of Complainant | |
Date of Complaint | March 31, 2019 |
Name(s) of companies complained against | Vodafone |
Category of complaint | Mobile Phone |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi
I am Baljinder Singh & i m using Vodafone number 9050346035.I called Vodafone customer care on 26 March for getting information about best recharge offers.They told me recharge with Rs 205/-(Unlimited call for 56 Days & 2 GB data).I called customer care again on 27 March to confirm this offer,they confirmed it.So,I recharge my number with Rs 205/- on 27 March around 4:15 pm.
But i received a message that i just got unlimited call till 17 April (22 days). I called customer care that i didn’t get the benefits which they promised in recharge of Rs 205/- but they told me that this offer is not for my number.I told them that their customer care gave me the information.After that i called customer care many a times but still they didn’t take any proper action.whenever i called them they said that they are transferring my to call to seniors but every time they hold my call about 15-20 minutes & then disconnect the call.In short, they have no intention to solve my problem.Please do something in this matter.
hope u will look in this matter as soon as possible.
Thanks
With Regards
Baljinder Singh
9050346035
Image Uploaded by Baljinder Singh: