| Name of Complainant | |
| Date of Complaint | November 25, 2018 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been using Vodafone sim card for several years. From last many days, I am getting messages from Vodafone that outgoing services for my number(9040861106) will be stopped from 29/11/2018 unless I recharge with their unlimited pack, irrespective of my current balance Rs 195.
How can they force to subscribe to a particular recharge pack? This is a violation of my right to choose as a consumer. I have been using this number for many services and hence forced cancellation will be a great inconvenience to me.
Image Uploaded by Akhil Sharma:
The struggle is real. This is the literally the dumbest move by Vodafone where the competition for “BANG FOR YOUR BUCK” is strong. At first, it took me a while to understand the cause when my outgoing calls were restricted even when i have considerable amount in my main balance. And when i tried calling the customer care about it the waiting period was 62 minutes. Talk about customer care experience and eventually i hung up after waiting for 2 minutes. Guess who can’t handle competition? Di*k move Vodafone!
Vodafone is totally justified in ensuring that users recharge with minimum some amount every month. Why they should give us free incoming calls.