| Name of Complainant | |
| Date of Complaint | June 12, 2021 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have not assessed or activated any handset inbuilt games on my vodafon number but still they deducted money from my balance. When i tried to stop these survices but texting to 155223 vodafone number to stop this survice, they replied that there is no such survice..they are continusly deducting my balance from last 3 months or more.
Image Uploaded by Navjot Kaur:
Same has happened here, received a message as follows
“Hello! Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25 Your balance is Rs. 51.47
Sender: VZ-ViCMS
Message Centre: +919826012311″
The above service was not availed, just to nullify the chance of happening the same by mistake, we send the below SMS
On sending
STOP TO 155223
It says
” Dear Customer, you are currently not subscribed to any VAS service.
Sender: 155223
Message centre: +919826012311″