Vodafone forcing me to do 35/65/95 recharge to continue outgoing services but when bought it was lifetime validity sim

Name of Complainant	Gurunath Hanamar
Date of Complaint	November 30, 2018
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Gurunath Hanamar:

I have been using Vodafone for more than 10 years, Its the main SIM I’ve been using for all my calls.
From the past few days I’m getting messages and calls saying after Nov 09, 2018 your outgoing services will be suspended and try to recharge with plans Rs35/65/95 and get an extension of 28 days.
Though my SIM validity when I checked a week ago, it is up to 2022, but now it is showing 24 Nov 2018, since it was lifetime validity sim.
How could the company have the rights to deduct the validity of SIM and how could it threaten the consumer to recharge with additional plans.
This is very annoying and depriving the rights of the consumer.

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Consumer Complaints Court