| Name of Complainant | |
| Date of Complaint | March 30, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Mr Corporate Care Manager I am a post paid vodafone customer ,my sim was somehow hacked . 25000 rupees were withdrawn from my savings account on 22.03.19 ,I blocked the ATM at 10:30pm on 22.03.19 but inspite of trying a lot of vodaphone numbers( after searching from the net) 198,199,9820098200,9846098460,9811098110,08061817110, etc…whole night but not even a single number was attended by any of your customer care representatives. next morning when it was picked and I asked to block my sim, your representative asked me to go to the vodaphone centre to get it blocked. I want to know that if my number is misused during night hour ,do I have no option but to wait for next morning and then wait for your vodaphone centre to open for blocking my sim??? AMIT PURI
And the mail also bounced back.
failure notice
bounce@rediffmail.com
Sat, 30 Mar 2019 12:17:49 GMT+0530
Hi. This is the qmail-send program at rediffmail.com.
I’m afraid I wasn’t able to deliver your message to the following addresses.
This is a permanent error; I’ve given up. Sorry it didn’t work out.
:
Sorry. Although I’m listed as a best-preference MX or A for that host,
it isn’t in my control/locals file, so I don’t treat it as local. (#5.4.6)
:
46.226.53.53 Mailbox not found
Remote host said: 550-invalid recipient
550 (#5.1.1)
?
