Name of Complainant	Ashis Saha
Date of Complaint	April 19, 2018
Name(s) of companies complained against	Vodafone, Vodafone Complaints
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I had a prepaid mobile number(9091030434),but I not recharge 3 months.after 3 months I can’t recharge that number,so I call casromer care and said my problem,he told me go to Vodafone service centre and replace my sim card.so I go and said my problem,they said my number is charmed,and if I keep my this number I have only one way to take postpaid connection,if I not take my number can be destroyed,so I take postpaid connection and diposit security money 300.00.then again when I call casromer care he said I recover my number in prepaid connection only verification my documents at other service centre don’t to take postpaid connection.

Please tell me what to do I don’t have enough money to take postpaid connection with(249+18%GST)/months.i am a apprentiship trainee of only 1 year,but this is my parmanent number and I want recover it.

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