Vodafone Complaint Reg Sim activation and wrong information by customer care and store

Name of Complainant Shiwangi Priyadarshini
Date of ComplaintAugust 26, 2018
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shiwangi Priyadarshini:

I had lost my sim. I mailed vodafone care regarding my sim lost and how can I replace. They have asked me visit Vodafone store with documents.

I went to one store and they asked me to visit the main store as I have maharashtra, goa sim. I went to a Main store in D N nagar mumbai, They had provided me my sim and told me that It will get activated within 4 hr or 24 hr.

After 24 hr ,I talked to the custome care executive and Its been like 3 days all of them are saying different different things. Finally today they told me to visit the store again as the activation request is not generated.

After that I had a word with their senior executive, he is asking me to visit maharashtra store.

Image Uploaded by Shiwangi Priyadarshini:

Vodafone Complaint Reg Sim activation and wrong information by customer care and store

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