| Name of Complainant | |
| Date of Complaint | July 9, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir,
I am having Vodafone sim since longtime for mobile no.9825927661.
I had recharged for Rs.509/- on my mobile on 5th JUNE 2018 for bonus card for 90days through PAYTM .But transaction was fail. Then i tried again for same amount through PAYTM again transactions was failed .after wards I recharged by using Vodafone app through Debit card of ICICI bank. Which was successful recharge..
I had discussed with your customer care call center on 5 th or 6 th july 2018 and they confirmed that they received amount of all three transactions.
Hence you are requested to refund the first two transactions of total amount Rs.1018/- .
at the earliest.
Details of three transactions ON MOBILE NO.9825927661 ON SAME DATE i.e.5th June 2018 for same bonus card scheme of Rs.509/- for 90 days are given below
05-06-2018 NET BANKING IIN/I-Debit/PayTM /20180605103051 509.00
PAYTM Order No is5304857058 First fail but afterwards successful
10:30 am , Jun 05 2018
05-06-2018 NET BANKING IIN/I-Debit/PayTM /20180605112155 509.00
PAYTM Order No is5305172179 First fail but afterwards successful
11:21 am , Jun 05 2018
05-06-2018 NET BANKING VIN/VODAFONE /20180605112810/0 509.00
REGARDS
GUNVANTBHAI MAKWANA
MOBILE NO.9825927661
MAIL ID :makwanagb@gmail.com
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