| Name of Complainant | |
| Date of Complaint | August 6, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is Ujjyani Sengupta bearing mobile phone no. 9029600470. I dnt understand why I was charged for 13 rupees leading to a negative balance. Its totally unnecessary as i did not apply for any such thing as chota credit as was mentioned by your message.
After speaking to your department , it was conveyed that they have a record of me taking a chota credit. It hideous and funny to know that I recharged for a 3 month package consisting of free calls and sms, of approx 500 Rs around the first week of july and you guys stating that I have taken up a loan of 20 rs.
This is sheer mishandling of data from your side and creating troubles for customer. Need immediate refund for the same and its a strict warning to stop deducting money unnecesarily.
If any delay in the refund; activation of my card or found any unnecessary further deductions, I will have to take up the matter to the higher department.
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