Vodafone Complaint Reg Bill Payment

Name of Complainant Prabhjot Kaur
Date of ComplaintMay 14, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prabhjot Kaur:

This is with reference to my bill payment. I spoke to one of the customer service representatives to whom I requested for a waiver against my payment of Rs 6480.94. Further, they approved my request and I made a payment of Rs. 3500.

Two days later they barred my number again and said that I am supposed to make an additional payment of Rs 1888.94 as they have no request for the waiver of this amount in their records.

Ever since, I spoke to 4 different customer service representatives named Niky, Ayush, Ankit & Suraj but nobody helped me and instead they have been fooling me by making false promises saying that my number will get activated in next 4 hours etc.

I do not wish to use their services anymore and I want to sue this company as I have faced a lot of problems because of them.

Image Uploaded by Prabhjot Kaur:

Vodafone Complaint Reg Bill Payment

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