Name of Complainant | |
Date of Complaint | June 20, 2018 |
Name(s) of companies complained against | Vodafone, Vodafone Complaints |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Dear Sir,
I have made an online recharge to the specified number on 3rd June, 2018. The amount of recharge I have selected online itself which was of Rs. 146/- (Transaction ID =NCMP6358538219).
After recharge I have received message also of successful recharge but not received a talk time. I visited Vodafone store( Jatharpeth, Akola (MAHARASHTRA) that day itself & talk with incharge Mr. Manish, He talk with someone & registered complaint & told me within 24 hrs I will receive talk time.
That day I was not having talk time in my phone hence I borrowed 10/- rupees talk time from customer care. Since then neither I haven’t received response to my complaint nor is Mr. Manish attending the call also.
Its really a painful to fight for a mere recharge of Rs. 146/-. Kindly initiate the matter on priority otherwise I will raise this issue to consumer forum. I have attached herewith the snap of recharge done.
I have sent this mail 3 days before to vodafone customer care for which they responded to replay with a day but still no such response is there.
Thanks!
Abhijeet Joshi
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