December 29th, 2019 I visited bomanahalli Vodafone stores and paid the outstanding bill and asked for a disconnection postpaid plan and took a new Sim, after 24 hours sim didn’t get activated because my old Sim postpaid plan was still active, it was a mistake from Vodafone store server issue, many times I called customer care and asked for disconnection, I also said I will not pay any bill if u keep activating this plan because of mistake from your side.

I spoke with some head too, they asked me to visit the same store again and raise one more request no need to pay any bill but unfortunately, we shifted to another part of Bangalore so I said can’t able to visit the same store later they asked me to visit a store nearby kengeri and finally after 3 months issue got resolved. They agreed not to pay any outstanding amount just take a new Sim everything will be waived off.

Unfortunately, after 2 years again bugging me for the same issue and asking me to visit the same store again during corona time how can I travel.

Finally got a message to pay 590 rs and all remaining is waved off but again sending mail to pay. I am highly disturbed and tortured mentally.

Please find all supporting documents and help me.

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