Vodafone charging money without consent

Name of Complainant Anthony
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anthony:

I was charged money by Vodafone without my consent for a service which I didn’t activate/purchase. The customer care is making baseless allegation saying I purchased it

“Dear Customer,
thank you for downloading ppu_game from TELESYNC_SOLUTION.
You have been charged Rs. 10
Your balance is Rs. “

Image Uploaded by Anthony:

Vodafone charging money without consent

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