| Name of Complainant | |
| Date of Complaint | October 24, 2018 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Vodafone has been charging me for International Roaming since June this year even when I’ve been back to India in July. I called customer care but they say I have to email corporate care to get refund. I have written so many emails, but they have not deactivated or given me a refund. I have not received a single response from the nodal officers. For the month of June and July I was charged 8000 and 7000 Rs bill when I only took a plan of Rs 1500 per month. For a month the international roaming never worked, and I hardly called or used any data as these days wi-fi is available every where. Very poor services from customer care rep to corporate care to nodal officers.
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