Vodafone balance deduction without consent

Name of Complainant Saurabh khurana
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurabh khurana:

Hi,

I am using vodafone telecom services. Whenever I do a recharge on my number they deduct some or the other amount for any services which I am not using.

‘Hello!
Thank you for choosing to access ppu_game,
You have been charged Rs. 10
Your balance is Rs. 27.19’

This is the message which I received.

Although I downloaded nothing not even using any internet services by them still they deduct my money everytime. I want to file a complaint for it and compensation for doing this theft of money in form of balance without my consent.

Image Uploaded by Saurabh khurana:

Vodafone balance deduction without consent

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