| Name of Complainant | |
| Date of Complaint | May 20, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is regarding your Order No: 402-9204968-3577923 on 5% instant discount issue which should have been issued and the 5% discount should have been deducted while buying the product as per the below offer link.
https://www.amazon.in/b/ref=s9_acss_bw_cg_BankPage_5a1_w?node=81008039031&pf_rd_m=A1K21FY43GMZF8&pf_rd_s=merchandised-search-4&pf_rd_r=1XX4TVN3QRCKHQYN65NZ&pf_rd_t=101&pf_rd_p=534d1a9c-2fcc-4252-a051-f690bd4ac698&pf_rd_i=80124720031
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Purchase Date : 05.05.2023
Delivery Date : 10.05.2023
I received a complaint id # 0496835 from an agent and it was told to me that it has been escalated to the senior team but when I spoke to the senior team, he said there is no such complaint id.
After 15 long days and lots of same copy-paste response from different agents the issue is still not resolved.
2 escalation tickets raised and none have the resolution for the issue.
Escalation team Ticket: V902282867
Social Media Team Ticket: D82116043
Same has been put into twitter, facebook handle but no resolution.
This has become direct customer harassment and violation of commitment, also the issue has not been take into seriously,
This is just an unethical business attitude and also ultimate CUSTOMER HARASSMENT.
