Videocon Industries — led tv repairing not done over 40 days

Name of Complainant Raju Devhade
Date of ComplaintAugust 17, 2018
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Raju Devhade:

Customer ID:   9225819637

I have purchased a 40″ led videocon tv from vijay sales Pune, up as on 15/08/2015 with 3 yrs comprehensive warranty.
As on 12/7/2018 my TV has break down mother board get failed, I have complaint as on 14/07/2018 for this, after 20 days of complaint he reply than he has no parts, why I suffer when I pay with warranty.
I Secondly we continually follow up & visit with you concern office from same day; but still our issue is not resolve by your team members.

Now no one had response my phone call too.

The response from Pune service center was not good .they are talking irresponsible.

In whole conversation no senior person taken my complaint seriously and make me fool as per there convenient and a very painful thing i gave my 2 contact numbers my registered number 9225829637 as well as My alternate number 9420168002 and every time i chase for my LED also request them to Kindly update me on call but they all non sense people take me for granted and never called to me.

In every visit to service center they are not even ask to sit on not even for a Glass of water in this heated summer time very very shame full to all the concern person in this case for this blender foolish mistake done by all.

Finally i explain everything that what happens in last 40 days with me and My LED and I hope for the best if there is any actual customer desk to Help the customer then I get Immediate reply and action on this negligence & My LED will repair by Tomorrow evening otherwise i will go in to Consumer Court by Wednesday Morning as there is no other option for me..

Also put this mail and entire conversation on Facebook whats app and all other social networking sites by Tomorrow morning As enough is enough..

Andi will never suggest and recommend to any buyer that go for any Videocon Products as there is no service after purchase the product. Only mentally and Physically torcher by there company employs and there stupid service center people of your owned product repairing..

Image Uploaded by Raju Devhade:

Videocon Industries — led tv repairing not done over 40 days

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