Name of Complainant	karunakar
Date of Complaint	March 23, 2019
Name(s) of companies complained against	Videocon d2h
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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Text of Complaint by karunakar:

Dear Customercare.

 

Awaiting for your reply.

 

 

 

On Thu, 21 Mar 2019, 15:24 k sankar patra, <ksankarpatra2@gmail.com> wrote:

Dear Team,

 

Again same issue  today signal not available.

 

Please do permanently solution as soon as possible .

 

Ian not paying Avery time 200+ your work charge.

 

 

Kindly send someone to check at earliest.

 

 

Waiting for your reply

 

Regards

Karunakar

7977558254

 

On Sat, 16 Feb 2019, 13:52 k sankar patra, <ksankarpatra2@gmail.com> wrote:

Hi

Issue resolved

 

On Sat, 16 Feb 2019, 13:42 customercare <customercared2h@dishd2h.com wrote:

Dear Karunakar,

Thank you writing to d2h

We would like to inform you that we have sent a technical command from our end to your Set-Top Box to refresh your d2h account and same will take effect within 15 minutes.

Please check your TV/LCD now and in case of any error, please call at our customer care number mentioned below along with the channel name and error message which you are getting on your d2h product to arrange resolution on priority.

Alternatively, you can follow the mentioned link to refresh your account yourself: https://www.d2h.com/refresh-account.php

Thank you for choosing d2h and giving us the opportunity to provide you the best TV viewing experience. We value your association and assure you of our commitment to serve you better.

Once again, we thank you for choosing d2h and giving us the opportunity to provide you the best TV viewing experience.

You can also call our customer care helpline on +91 9115691156

Regards,
Geetanjali
Customer Service
d2h
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Hi

Some channels are not showing
Can u suggest .

Your customer service number also not working .

I have pay to 600 to your technician
Some channels are not working
Please do the needful it’s regular issue.

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