| Name of Complainant | |
| Date of Complaint | February 20, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My D2H is not working since last 4 days, I am completely fed up in speaking to your customer care executive. I don’t think there is basic concern towards customer issue, I have attached one of the audio transcript of your customer care executive, I hope all your customer care calls are recorded as well, request you to listen all my call for last 2 days and take necessary corrective action to resolve the issue and individual who have given false promises.
Issues is I am able to view only free channels, and I am not getting any of the subscribed channels. Customer Care Executive claims service engineer should resolve the issue, service engineer says customer care executive should resolve the issue…
I would expect a call at the earliest to resolve the issue…
Image Uploaded by Satheesh:
Dear Satheesh,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h