| Name of Complainant | |
| Date of Complaint | February 10, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The videocon d2h operator is playing games with the customer.As per the new TRAI order the customer have the right to choose their channels but the videocond2h operator is in no mood to do the same.
I have been trying from various places like the website,the d2h app and even the customer care number is not available. They disconnected the services (any channels of their own) and with balance left in my account they disconnected every channels.
I’ve been writing them many e-mails and messages but no reply or nothing.Please take the necessary actions as the television is for now of no use to us.
Image Uploaded by Anjesh Nair:
Dear Anjesh,
In order to simplify the complexes, Write us the list of your desired channels/packs on customercare@d2h.com. As per the TRAI guidelines, we will help you to enjoy your favorite channels on fair rates and will assist you in the best possible way.
Regards,
Team d2h