videocon D2H not providing remote control

Name of Complainant shivaji
Date of ComplaintJune 3, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by shivaji:


I am a customer of videocon d2h services in bangalore, i have raised multiple request to replace the remote control that comes along with the HD setup box.

Remote control is vital part of setup box functionality, without it user can not watch the television. My multiple request no. are as below, as promised by Customer care no one visited the house, and they have closed the complaints without any resolution.  Please help here make company understand how they are cheating the people.

BTW: they are charging the monthly subscription, when i am not able to use the TV.

Consumer ID: 127477932

Complaint ID: 721392996 27-May-2019

Complaint ID: 722476774  31-May-2029

Complaint ID: 722870778 2-Jun-2019



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videocon D2H not providing remote control

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2 thoughts on “videocon D2H not providing remote control

  1. Dear Shivaji,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

  2. Dear Shivaji,

    We hope your issue has been resolved. Kindly let us know if you need any further assistance.
    Thanks & regards

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