| Name of Complainant | |
| Date of Complaint | March 9, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My customer ID is 155471390.
I am unable to select my package as I am unable to login via RMN or email. Not receiving OTP through mobile or email for past 3 days.
The customer care executive I just spoke over call was using offending language and did not resolve my query.
He has used humiliating language and even told me that he is not sitting there to listen to me and feed my email id which is very big to enter. After that he disconnected the call.
Videocon d2h is having worst quality customer care staff.
Will be Switching to other service operator.
Good bye.
Image Uploaded by Vibhanshu Dwivedi:
Dear Vibhanshu,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Dear Vibhanshu,
We would like to inform you that your package has already been changed on 8th Feb. The same was confirmed on your end.
Regards,
Team d2h